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Hurricane Katrina

General Resources

Please note: The resources listed in this document are based on information obtained from various sources and are subject to change and adjustment.


FEMA (Federal Emergency Management Agency)

Online Hurricane Resources at:

Online Individual Assistance Center at:

1-800-621-3362 (for missing relatives and online assistance for claims)


SAMHSA (Substance Abuse Mental Health Services Administration)

Online Resources at:

Resources for professionals and the public

** For People with Mental Illness, resources for medication access and reentry into treatment are available. 800-789-264 **


CDC (Center for Disease Control)

Online Resources at:

Resources include Preventing Illnesses and Injury, Mental Health, Flood Recovery, Infectious Disease, Keeping Food and Water Safe, Cleaning up Safely, and Avoiding Carbon Monoxide as well as information specifically for health professionals and worker response and cleanup. 800-232-4636.


Red Cross

1-800-Help-Now for donor assistance

1-866-438-4636 for victim assistance and response assistance

Volunteer online at:



Online Resources at:

Resources include finding love ones (including message boards), what to do if you are a victim, how to help victims, health and safety information, and disaster cleanup and agency resources.

US Department of Health and Human Services

Mental Health  1-800-273-TALK (1-800-273-8255)

Head Start Services  1-866-763-6481

Temporary Assistance for Needy Families (TANF) see www.


Salvation Army



Louisiana Disaster Recovery Foundation


Specific up-do-date Parish Information

U.S. Senator Mary L. Landrieu (D-LA) (numerous State-wide contacts)

Louisiana Association of Nonprofit Organizations

Louisiana Department of Insurance

For all insurance issues:


For consumer complaints regarding Hurricane Katrina:  and:


Family Road of Greater Baton Rouge


Disaster Unemployment Assistance


Mental Health Meds

Displaced residents of Louisiana in need of mental health medicine, call:



Department of State Health Services

2-1-1 Information and Referral Network

Outside of Texas: 1-888-312-4567

The 2-1-1 Texas Information and Referral Network, a statewide telecommunications network, is providing around the clock information about evacuation, shelter and general information, including: • Shelter location information, • Information about access to available medical care, such as dialysis, • Requests for food, • Requests for prescription assistance, • Requests for diapers and formula, • Information related to accessing out of state Food Stamp benefits, • Reassurance to evacuees unable to contact loved ones, and • Donation and volunteer information.

Special telecommunications routing is established to enable the twenty-five 2-1-1 centers to function as a single call center, taking calls in a round-robin fashion to ensure that hurricane callers receive priority access to a call specialist.




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