National Alliance on Mental Illness
page printed from http://www2.nami.org/
(800) 950-NAMI; firstname.lastname@example.org
Microsite Manager UpdateMay 16, 2007
In this issue:
Newly revised Microsite Manager User Guide
The Microsite Manager User Guide has been newly revised for 2007. This is the first major revision since the microsite program launched in 2003.
The new guide, formerly titled "Affiliate Microsite Wizard User Guide", contains information about new features added in late 2006, including improved calendar functions and site traffic stats, as well as instructions related to using the new version of Internet Explorer (7.0).
The new guide is available for download in PDF format from the main Microsite Manager screen. We recommend you dispose of or replace the older version you were initially sent when you joined the program.
New templates and logos available
In April, NAMI National launched its new NAMI Identity Guide. This online resource provides instructions on the correct use of the NAMI logo and recommendations for language usage when writing or speaking about NAMI or mental illness. It was created in an effort to help all three levels of NAMI achieve a more uniform look and voice in all our public communications.
But the best part is that this new resource is all about downloads. In addition to accessing the NAMI logo in various electronic formats, you can also access numerous document templates for your state or affiliate office, including templates for letterhead, business cards, name tags, and even a newsletter and Power Point template. And for those of you who work with professional printers, there is also a special section for them.
This new resource can be found online at www.nami.org/identity.
And stay tuned. By the end of the year, we hope to have new color scheme options for your microsite, based on these new guidelines.
Who manages your microsite?
One of the purposes of the microsite program is make the process of managing a Web site for your NAMI organization easier. One of the ways this is accomplished is that NAMI National holds a "master key" for your site, so that as volunteers and staff come and go, there will always be someone who can "unlock" your site so you can get in and make changes.
Because of turnover at the state or local level, some of you may not be fully aware of who has access to manage your microsite. To remedy that, we have added a new section to the bottom of the main Microsite Manager page that displays the name, e-mail address and phone number of everyone with management privileges for your site. Please take a look at that section to be sure that the names listed there are still correct. If anyone needs to be removed from or added to your list, please have either the main contact for your microsite, or your president or executive director, contact us at email@example.com.
New server update
As we reported in the last issue, the NAMI Web site and all microsites were slated to move to new and improved servers in a professional Web hosting facility. This move happened in mid-March, and we are pleased to report that the move went smoothly, with minimum downtime.
We also contacted those of you who maintain your own independent domain names for your Web site to give instructions for how to point your domain name to the new server. We are happy to report that this transition appears to be complete. In the coming days, we will be shutting down the old Web server. Although we do not expect there to be any problems at this point, if any of you experience a disruption in your site's availability, please contact us and we will work with you to get it resolved as soon as possible.
Tips and Tricks: 45 minute rule
Have you ever been working on a complex page for your microsite in the Ektron editor, only to click "Save" and have the Web site prompt you to sign in again, thus losing all your work? It can be a very frustrating experience. Why does that happen?
The reason is something called a session. Once you have signed into the NAMI Web site, the server keeps track of how long you have been signed in. As long as you are still clicking and interacting with the site, you will stay signed in indefinitely. However, if more than 45 minutes elapse and you have not clicked or interacted with the site, your session will expire and you will be required to sign in again.
But wait, you say, when I'm in the Ektron editor, I AM interacting with the site. Unfortunately, that is not how the server sees it. The Ektron editor is a plug-in, or mini-program, within your browser, so while you are working in Ektron, the Web server cannot "see" you and thinks you are idle. If 45 minutes elapse, you will be prompted to sign in again and will lose your work. Also, if the Web server suddenly experiences heavy traffic or encounters some kind of error, it can cause a reset of all user sessions, so even if it has been less than 45 minutes, there still may be times when you lose your work.
So what can you do to avoid this? Here are some suggestions:
But what if you forget to periodically save, and suddenly realize you may have crossed the 45 minute mark? In that case, you should do the following.
Top 10 Microsites, April 2007:
Welcome newest microsites!:
Share your ideas!
Have a great idea that you would like to share with other microsite managers? Post it to the Microsite Manager discussion group! Access the discussion group from the main Microsite Manager screen.