In This Section


What Providers, Mental Health Authorities, Legislators, Managed Care Organizations, Consumers, and Families Can Do


  1. The NAMI state organization can:
    1. Participate on advisory committees and ongoing subcommittees.
    2. Participate in ACT monitoring and contract compliance.
    3. Facilitate media involvement and local and state legislative visits.
    4. Educate local affiliates on the ACT model of care and expected outcomes and encourage their involvement in local ACT program oversight.
    5. Partner with the state mental health authority and other stakeholders for a ACT funding request.

  2. What NAMI National Can Do:
    1. Spread the good news nationally through media.
    2. Provide ongoing support and consultation via NAMI Regional Director.
    3. Assist in the identification of ACT consultants.
    4. Review and provide input for draft ACT Plans.

  3. What Primary Consumers Can Do:
    1. Participate on advisory committees and ongoing subcommittees.
    2. Gain knowledge regarding ACT and targeted population.
    3. Participate in legislative meetings regarding ACT.
    4. Participate in ongoing program monitoring, evaluation and oversight activities.
    5. Become ACT Team Members.

  4. Partner with the Department and other stakeholders for a ACT legislative funding request.
  5. What the state or county mental health authority can do:
    1. Prioritize and lead planning efforts on ACT targeted to the most severely effected by mental illness.
    2. Create standards and policies consistent with ACT.
    3. Develop funding strategies, which provide incentives for ACT.
    4. Develop and fund staff training efforts, which include the development of ongoing capacity for ACT skills development.
    5. Improve monitoring process for contracts to ensure contract compliance and quality programs.
    6. Monitor contracts with respect to developing and expanding ACT Services.
    7. Sanction programs or MCO, when standards or milestones are not consistently met.

  6. What Leading Universities Can Do:
    1. Develop ongoing ACT training capacity for all teams.
    2. Develop and perform ACT program evaluation.
    3. Develop residency programs for Community Psychiatrists.

  7. What Legislators and the Legislature Can Do:
    1. Gain knowledge of ACT and its effects on persons with the greatest problems related to severe mental illness.
    2. Support ACT policy development and expansion.
    3. Provide line item funding for ACT.

  8. What Managed Care Organizations/ Providers Can Do:
    1. Meet all government mental health authority contract requirements for ACT.
    2. Adopt and implement National PACT Standards.
    3. Develop credentialling requirement for teams.
    4. Develop performance outcome/ ACT fidelity reporting mechanism.
    5. Develop technical assistance plan to ensure expert guidance and training for current and future teams.


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